About VAULTLINE

For over 18 years, we've been the trusted partner for secure logistics and insurance solutions worldwide.

Our Story

Founded in 2005, VAULTLINE began with a simple mission: to provide businesses and individuals with reliable, secure logistics solutions backed by comprehensive insurance coverage. What started as a small regional courier service has grown into a global leader in secure logistics and insurance.

Our name reflects our commitment to being the ultimate safeguard for your valuable shipments - the "vault" that protects what matters most to you, with the direct "line" of communication and transparency you deserve.

Today, we operate in over 50 countries with a network of trusted partners, advanced tracking technology, and insurance policies that set the industry standard for protection and peace of mind.

VAULTLINE Global Operations

Our Mission & Vision

Our Mission

To provide unparalleled security and reliability in logistics through innovative technology, comprehensive insurance, and exceptional customer service that builds trust with every shipment.

Our Vision

To become the world's most trusted logistics and insurance partner, setting the global standard for secure, transparent, and reliable shipment protection across all industries.

Our Promise

We guarantee the safe delivery of your shipments with complete transparency, rapid claims processing, and personalized service that puts your needs first.

18+

Years of Excellence

50+

Countries Served

99.7%

On-Time Delivery Rate

2M+

Shipments Protected

Our Core Values

Security

We prioritize the protection of your shipments with advanced security measures and comprehensive insurance.

Reliability

Consistent, dependable service that you can count on for all your logistics needs, every time.

Transparency

Complete visibility into your shipment's journey with real-time tracking and clear communication.

Partnership

We work collaboratively with our clients to understand their unique needs and deliver customized solutions.

Leadership Team

James Wilson

James Wilson

CEO & Founder

With over 25 years in logistics and security, James founded VAULTLINE to revolutionize shipment protection.

Sarah Chen

Sarah Chen

Chief Operations Officer

Sarah oversees our global operations, ensuring seamless service delivery across all regions.

Michael Rodriguez

Michael Rodriguez

Chief Technology Officer

Michael leads our technology innovation, developing cutting-edge tracking and security systems.

Emily Johnson

Emily Johnson

VP of Insurance Services

Emily manages our insurance products and claims processing, ensuring comprehensive protection for clients.